Terms and Conditions

Welcome to Greenway Electric. By using our services, website, or contacting us by phone, you agree to the following Terms and Conditions.

Services

Greenway Electric provides residential electrical services, residential new construction, and small commercial electrical services. We do not guarantee availability at all times and reserve the right to decline service requests.

Estimates and Pricing

We provide free estimates; however, pricing is not provided over the phone. Final pricing will be determined after an in-person evaluation.

Scheduling

Submitting a request or speaking with our AI assistant does not guarantee an appointment. A member of our team will contact you to confirm scheduling.

Communication & AI Assistance

By contacting us, you agree that calls may be answered or assisted by automated systems, including AI-based voice assistants. Calls may be recorded for quality assurance, training, and service improvement purposes.

Customer Responsibilities

Customers agree to provide accurate information, including contact details and service address. Failure to do so may result in delays or inability to provide service.

Limitation of Liability

Greenway Electric is not liable for any indirect, incidental, or consequential damages arising from the use of our services, website, or communication systems.

Changes to Services or Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Third-Party Services

We may use third-party platforms (such as communication or scheduling tools) to provide our services. We are not responsible for issues arising from those platforms.

Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Greenway Electric through our website at https://www.greenwayelectric.biz/contact-us, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to:

Email: Cj@greenwayelectric.biz
Phone: (615) 663-1535 during business hours.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

Age Restriction: You must be 18 years or older to participate in our SMS program.

Contact Us

If you have questions about this policy, please contact us at:
Email: Cj@greenwayelectric.biz
Phone: (615) 663-1535
By using our services, you acknowledge that you have read and agree to these Terms and Conditions.